FREQUENTLY ASKED QUESTIONS​

Bespoke wedding signage and alternative on-the-day wedding stationery
WHERE ARE YOU BASED?

We design and create from our studio in Aylsham, Norfolk. Design appointments are completed in the studio or by video call if you are further away. We post all over the UK and over seas for some items too.

WHAT DIFFERENT TYPES OF WEDDING SIGNAGE DO YOU DO?

We create 'on the day' wedding stationery, covering all of your requirements from place names to statement welcome signs and everything in between depending on your unique wedding sign ideas. The most popular items are place names, table numbers, seating plans, welcome signs, order of the day, cake menus and small information signs for guestbooks and bar menus etc.

WHERE CAN I SEE YOU AND YOUR RANGE?

Details of the events that we will be attending can be found HERE

If you are booking our Signage Experience, you will be invited to a design appointment 4-6 months ahead of your wedding date which will be held at our studio in Norfolk, or over video call if you are a little further away.

All of our samples are on display for you to view during your private appointment.

CAN I MIX AND MATCH DIFFERENT SIGN STYLES?

Yes, of course! Everything is bespoke and made to order and you can choose any combination of materials, colours and fonts to make the perfect signage for your wedding day. Your design appointment is the perfect time to discuss all of the options available to you and experiment with different wedding sign ideas. We will recommend the best way to ensure all of the pieces tie in together and flow throughout your day.

WHAT MATERIAL DO YOU MAKE YOUR WEDDING SIGNS FROM?

Most of our orders are completed in acrylic with either acrylic or vinyl lettering detail. Acrylic is the modern choice from our range but we also offer wooden pieces created using pine or ply wood which give a more rustic finish to your signage.

HOW DO YOU MAKE THE SIGNS?

We have a range of tools and machinery in house including vinyl cutters, a laser machine, sublimation printer, heat press and embroidery machine. Everything we create is made to order and each piece is hand finished.

We work with our couples closely to design each piece and make their wedding sign ideas come to life. You will be invited to a design appointment, following which, we will send over sketches and further ideas before the final signage is completed.

HOW LONG DOES IT TAKE TO GET WEDDING SIGNAGE MADE?

For couples that are booked in our diary, we start work three months ahead of your wedding date, completely the less time sensitive pieces including table numbers, welcome signs and smaller pieces of informational signage. We then complete your order of the day, table plan and place names between 2-4 weeks ahead of your wedding date.

If you have not saved your date with us, you will need to allow 2-4 weeks for most pieces but this may be long in peak wedding season. Please get in touch to discuss our current turnaround times.

CAN WEDDING SIGNAGE BE DELIVERED DIRECTLY TO OUR VENUE?

We really like you to have and see your signage prior to the wedding day and will have your order complete and ready for collection/delivery approx 2-3 weeks ahead of your wedding date. However, if you would like us to arrange delivery to your wedding venue, we can certainly look into that option for you.

HOW SHOULD WE DISPLAY THE SIGNAGE?

Smaller items can be made freestanding for you but for larger pieces, we recommend sourcing easels or frames.

For more traditional styles, easels are perfect but we always suggest asking your florist to add a small arrangement to the easel as it really does lift the signage and makes a huge difference to the overall look when displayed in this way.

Many venues have easels that you are able to use, so speak with your venue contact before you look to hire.

If you would like to hang your signage on frames, please do let us know during your design appointment and we can add the holes for you and supply the appropriate hooks too. Again, speak with your florist with regards to adding a small arrangement to the frame for even more wow factor.

WHAT HAPPENS AFTER I PLACE MY ORDER?

After your design appointment and once your order is confirmed, your final invoice will be due no later than 3 months ahead of your wedding date.

We will then ensure all materials are in stock and allocate everything to your order.

Less time sensitive pieces will be started as soon as possible leaving your order of the day and table plan until last (approx 2-4 weeks before your wedding).

We will keep in touch throughout this time, providing updates and requesting information as required.

Once items are completed, you will receive photos and we can arrange collection/delivery.

DO YOU HAVE EASELS OR STANDS TO HIRE?

No, we do not hire stands or easels but we can recommend some great companies who will be able to assist.

Many venues have easels that you are able to use, so speak with your venue contact before you look to hire anything.

DO YOU HAVE PRE-MADE DESIGNS TO CHOOSE FROM?

Due to each piece being made to order based on your unique wedding sign ideas, we do not have anything pre-designed. However, if you are happy to give us full creative control, once we know the finish you are looking for, you can absolutely leave the rest to us and we will create a beautiful signage suite for you.

CAN YOU DO CUSTOM DESIGNS?

Yes, it's our favourite thing to do! Every piece we make is individually designed and made just for you, but we also love a challenge and new wedding sign ideas so send them our way and let's work together to make your wedding signage plans a reality.

WHAT SIZES ARE AVAILABLE FOR WEDDING SIGNAGE?

For larger pieces of acrylic signage, we offer 60x100cm and 40x60cm as standard. We then laser cut anything smaller in house. We can also order in larger sizes upon request.

Wooden pieces are all cut and prepared by hand which means the opportunities are truly endless, we are always happy to try new wedding sign ideas! We have some standard sizes in stock which include 60x90cm and 45x60cm but often make bespoke sizes and shapes too.

WHAT HAPPENS AFTER THE WEDDING DAY?

All of our pieces are created just for you and will be yours to keep.

We always take this into consideration when designing welcome signs and cake menus or other pieces that you might like to reuse and display at home after your wedding day.

HOW DO I CLEAN ACRYLIC PIECES?

We like to polish the back of the board (if unpainted) and then use the same cloth, that is very slightly damp from left over polish, to gently wipe over the front. You need to take great care with the lettering when doing this.

WHEN DO I NEED TO GET IN TOUCH TO CONFIRM FINAL DETAILS?

We will be in touch with you to invite you to a design appointment which will be held at our studio in Aylsham, Norfolk, approx 4-6 months ahead of your wedding date. 

Final orders and payment are due three months before your wedding date, with the last details being provided (usually for table plans and order of the day) 4 weeks ahead of the big day.

WHEN IS PAYMENT DUE FOR A BESPOKE ORDER?

Your final invoice will be sent as soon as you have confirmed quantities of everything for your order, no later than three months ahead of your wedding date. Due to all of the pieces being handmade and personalised, we will not start an order until full payment has been received.

CAN I PLACE A RUSH ORDER?

As long as we have the materials and time available to allocate to your order, and to get all of the items to you, then that is no problem at all.

Please get in touch to discuss your needs.

CAN YOU DO DESIGNS IN ANOTHER LANGUAGE?

We certainly can, however, we will heavily rely on you to spell check!

HOW DO I SECURE MY ORDER?

It's easy! Please get in touch with your wedding date and as long as we have availability, we will send you a link to save the date with us.

A £50 deposit will secure your date and will of course be deducted from your final invoice.

HOW FAR IN ADVANCE DO I NEED TO ORDER?

The most important thing is getting booked into our diary and saving your date with us.

Our diary is open a year in advance, so if you are getting married this year or next, we advise getting in touch now and securing an order spot.

HOW MUCH IS POSTAGE AND DELIVERY?

Delivery is calculated per order. Courier delivery is usually between £20-£40. Delivery to your wedding venue is calculated based on mileage from our studio.

CAN I ORDER SAMPLES?

Yes, we are more than happy to create a bespoke sample pack for you. Please get in touch with your wedding sign ideas and requirements and we will arrange samples for you.

These are usually priced at £20 but do vary depending on items required.

DO YOU HAVE A MINIMUM ORDER?

No. We believe that every order is unique and should be right for the couple and their wedding plans.

For some, that might mean an entire suite of signage but for others they might just be looking for a cake menu to complete their wedding cake display.

HOW DO WE GET STARTED?

It's easy! Please get in touch with your wedding date and as long as we have availability, we will send you a link to save the date with us.

A £50 deposit will secure your date and will of course be deducted from your final invoice.

For more information on any of our ranges and AVAILABILITY